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What You Agree To When You Use bos991

These legal terms set out your rights, our obligations, and how your account operates on bos991 — covering eligibility, data retention, jurisdiction limits and how to reach us when something needs to change.

Account Eligibility ConditionsIndonesia Jurisdiction ScopeDANA, OVO, GoPay Payment TermsData Retention PolicyHow to Contact Us on Legal Matters
bos991 What You Agree To When You Use bos991
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Account Rights

We take a practical approach to data handling — collecting only what's needed to run your account, process transactions, and resolve disputes. Your account security is protected through session-level encryption, and wallet data from DANA, OVO, or GoPay transactions is never stored in plain text. You can request a copy of your data, ask us to correct inaccuracies, or ask that your account be closed by contacting support through the channels above.

Cookie Controls We use functional and analytics cookies. You can adjust cookie preferences at any time in your account settings — essential cookies for login and session management cannot be disabled.
Account Security Measures Session tokens expire on logout. OTP verification is required for login from a new device, and DANA, OVO, GoPay withdrawal requests trigger an additional identity confirmation step.
Data Retention Schedule Transaction and account records are retained for the period required by our operational obligations. After account closure, certain records remain in archive for dispute and audit purposes.
Your Right to Request Changes You can request data access, correction or erasure. Submit your request via email with your registered wallet reference. We'll confirm receipt and timeline in writing.
LEGAL CONTACT PATHS

How to Reach Us for Legal and Account Queries

If you have a question about your rights under these terms, a data request, or a dispute tied to a specific transaction — including deposits made via DANA, OVO, or GoPay — these are the channels to use. We aim to acknowledge legal and account-related queries within one business day and provide a substantive response as quickly as the nature of the request allows.

Live Chat Support Open the chat widget from any page on bos991 to raise a legal or account query directly. Useful for quick eligibility questions or account-status checks.
Email for Formal Requests Send formal data access requests, account closure notices or written dispute submissions to our support email. Include your registered wallet — DANA, OVO, or GoPay — for faster matching.
Account Settings Panel For cookie preferences, data visibility and communication opt-outs, go directly to the settings panel inside your account. Changes apply immediately on save.

Common Legal Questions About Your bos991 Account

These are the questions we hear most often about account eligibility, data rights, cookie settings and what happens when terms are updated. If your question isn't here, reach us directly via live chat or email.

Eligibility depends on local law and is limited to regions where access is permitted. You must be an individual of legal age in your jurisdiction and not accessing from a restricted territory.

We retain wallet reference numbers, transaction timestamps and amounts for audit and dispute resolution. This data is stored securely and never shared with third parties outside of legal obligations.

Send a data access request to our support email with your registered wallet reference — DANA, OVO, or GoPay — and account username. We'll confirm receipt and provide the data within a reasonable timeframe.

Yes. Submit a closure and erasure request via email. Certain records tied to transaction history and dispute resolution will remain in archive as required by our operational obligations, even after closure.

We notify you of material term changes via your registered contact. Continued use of the platform after the update date constitutes acceptance. You can close your account if you do not accept the revised terms.

Go to the settings panel inside your account and update your cookie preferences at any time. Essential session cookies for login and wallet verification cannot be turned off without affecting account access.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.