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How bos991 Handles Your Personal Information

When you open an account with us and connect your DANA, OVO, or GoPay wallet, you share personal data — and we take that seriously.

Data collected only for account and transaction purposesDANA, OVO, GoPay wallet data handled securelyNo third-party sale of your personal informationYou can request access or deletion at any timeApplies to all Indonesia-eligible accounts

Explore the Lobby Read FAQ

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

We use SSL encryption across all account pages, including the deposit screen where your DANA, OVO, or GoPay transaction is initiated. Access to your stored data is restricted to internal teams who need it to operate or audit the account — not to marketing or analytics partners outside the platform. We review data retention schedules periodically; inactive account data is not kept longer than necessary under applicable regulations.

SSL Encryption

Every page on bos991 that handles account or transaction data is protected by SSL. This covers login, deposit initiation, and your wallet verification screens.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your language and wallet preference. You can clear these in your browser settings at any time.

Data Retention

Transaction logs linked to your DANA, OVO, or GoPay deposits are kept for financial compliance purposes. We do not retain data beyond what applicable local law requires.

Who to Contact

To request a copy of your data, correct inaccurate details, or ask for deletion, reach our support team via live chat or email with your registered account reference.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to know what data we hold on your account, need to correct something, or want to ask us to delete your information, you can contact our support team directly. We handle privacy requests through the same channels you use for account help — no separate form or department to track down.

Live Chat Open the chat widget in your account dashboard to submit a privacy request. Our team will confirm receipt and respond with a reference number for your case.

Email Support Send your data access or deletion request to our support email. Include your registered phone number or e-wallet reference so we can locate your account quickly.

Account Settings Some data preferences — such as cookie consent and communication opt-outs — can be managed directly inside your account settings without contacting support.

Data We Collect and Why We Use It

bos991 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you create your account — name, email address, phone number, and the e-wallet identifier you use to deposit or withdraw via DANA, OVO, or GoPay. We also log device data such as your mobile browser type and IP address

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to detect unusual login patterns and keep your account secure. Transaction records — amounts, timestamps, wallet references — are retained as required for financial accountability. We do not collect payment credentials like your wallet PIN; those stay between you and your e-wallet provider. Cookies on our
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site track session state and page load behaviour so the lobby loads correctly when you return on a different device. We do not share, sell, or rent your personal data to third-party advertisers. Data shared with payment processors is limited strictly to what those processors need
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to complete your transaction. If your account is linked to a promotional campaign, we may retain a record of that participation. All data handling is subject to applicable local law and is available only where local law permits access to our services. If you are in
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Bandung, Medan, or anywhere else in Indonesia, the same data standards apply to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about how your account data is handled on bos991. If your question is not here, live chat or email support can give you a direct answer.

We collect your name, email, phone number, and the e-wallet identifier — DANA, OVO, or GoPay — you use for deposits. Device and session data is also logged to protect your account.

We do not sell or rent your personal data. We share information only with payment processors like DANA, OVO, and GoPay strictly to complete your transactions — nothing more.

Contact our support team via live chat or email. Include your registered phone number or wallet reference so we can locate and compile your account data without delay.

Yes. Submit a deletion request through live chat or email support. We will process it in line with applicable local law; some transaction records may need to be retained for compliance.

We use session and functional cookies to keep your account running correctly. You can clear or block cookies in your browser settings, though some features may not work fully without them.

No. Your wallet PIN never passes through our systems. Payment authentication happens inside your e-wallet app directly; we only receive a transaction confirmation reference.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bos991 Handles Your Personal Information

Data Handling, Cookies, Security and Retention

Reach Us About Your Privacy Rights

Your Privacy Questions, Clearly Answered

01 What personal data does bos991 collect when I open an account?

02 Does bos991 sell or share my data with third parties?

03 How can I request a copy of the data bos991 holds about me?

04 Can I ask bos991 to delete my personal data?

05 How does bos991 handle cookies, and can I turn them off?

06 Is my DANA, OVO, or GoPay wallet PIN stored by bos991?

Privacy Policy

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